DevOps & OpsPagerly
On-call scheduling and incident management built directly into Slack.
Pagerly is an on-call management and incident coordination tool that lives inside Slack, designed for engineering and DevOps teams who want to reduce context-switching during outages. It targets teams at the growth stage, typically 10 to 200 engineers, who have outgrown manual rotation spreadsheets but want something lighter than full PagerDuty deployments. The core problem it solves is keeping the right engineer aware and accountable during incidents without pulling the team out of the communication tool they already live in. Pagerly lets teams manage on-call rotations, escalation policies, and incident channels all from Slack commands, so response times tighten without requiring anyone to learn a new interface. Its Slack-native approach means incident context, status updates, and postmortem threads stay where the team is already talking.
Engineering and DevOps teams at startups and scale-ups with 5 to 150 engineers who are primarily coordinating inside Slack and need structured on-call management without heavy tooling overhead. The right moment to adopt Pagerly is when the team has had at least one incident where the on-call engineer was unclear, an alert was missed, or the incident response happened across a scattered DM thread instead of a defined process.
20% off the monthly Starter plan for 1 year
Subject to partner eligibility criteria. Savings estimates reflect maximum potential value.
Pagerlyin depth.
Slack-Native On-Call Rotations
Teams create and manage on-call schedules directly from Slack without logging into a separate dashboard. Rotations can be configured for weekly, daily, or follow-the-sun patterns, and the current on-call engineer is always queryable with a simple slash command.
Automated Escalation Policies
If an alert goes unacknowledged, Pagerly automatically escalates to the next engineer in the defined policy chain. This prevents incidents from silently dropping because someone missed a Slack notification while in a meeting.
Incident Channel Management
When an incident triggers, Pagerly can automatically create a dedicated Slack channel, invite the on-call engineer and relevant stakeholders, and post a structured incident brief. This keeps incident communication organized and searchable after the fact.
PagerDuty and OpsGenie Sync
Pagerly syncs with existing PagerDuty and OpsGenie setups so teams do not have to rip out their alerting infrastructure. Teams that already use those tools get Slack-based interaction on top without migrating their entire configuration.
Override and Schedule Management
Engineers can claim or swap shifts directly from Slack, and managers can approve overrides without leaving the conversation thread. This removes the back-and-forth email or spreadsheet update that usually precedes any schedule change.
Pagerly integrates natively with Slack and syncs with PagerDuty, OpsGenie, and common monitoring tools like Datadog and Grafana for alert ingestion. It fits into a typical software team's stack as the coordination layer sitting between your monitoring and alerting infrastructure and your day-to-day team communication in Slack.
Commonuse cases.
Managing weekend on-call coverage without a dedicated ops tool
A small engineering team uses Pagerly to define a rotating weekend on-call schedule and have alerts routed to the right person via Slack DM and channel mention. The team avoids paying for a full incident management platform while still getting structured coverage and escalation.
Coordinating a production incident across multiple squads
When a payment service goes down, Pagerly automatically creates an incident channel, pages the backend on-call engineer, and posts the alert details in a structured thread. The team has a single canonical place for the incident instead of a scattered DM chain.
Onboarding a new engineer into the on-call rotation
A team adds a new hire to the rotation schedule in Pagerly with a shadow-first policy, so they receive alerts alongside a senior engineer before taking solo shifts. The new engineer learns the rotation process and tooling without any risk of a missed alert during their ramp period.
Three stepsto activate.
Check eligibility
Each partner maintains independent qualification criteria. We assess your profile and determine which offers you qualify for.
Schedule a briefing
Book a call with our partnerships team to discuss your stack requirements and walk through the activation process.
Activate credits
Once approved by the partner, credits are deployed to your account. Timelines vary by partner.
BearPlex maintains partnerships with leading technology providers to facilitate access to exclusive programs for our clients. All offers are subject to each partner's independent eligibility requirements, approval processes, and terms of service. Savings figures represent maximum potential value and may vary based on qualification, usage, and partner-specific criteria. BearPlex acts as a facilitation partner and does not guarantee approval or specific credit amounts. Offer availability and terms may change at the partner's discretion.
