Legal
Privacy Policy
Last updated: February 2026
At BearPlex Technologies, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services, including AI engineering, custom software development, and enterprise platform solutions.
1. Information We Collect
We may collect the following types of information when you interact with our services:
• Personal Information: Name, email address, phone number, company name, and job title provided through contact forms, project inquiries, or service agreements.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Project Data: Technical specifications, business requirements, code repositories, and other materials shared during the course of an engagement.
• Communication Data: Records of correspondence between you and our team, including emails, chat messages, and meeting notes.
• Personal Information: Name, email address, phone number, company name, and job title provided through contact forms, project inquiries, or service agreements.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Project Data: Technical specifications, business requirements, code repositories, and other materials shared during the course of an engagement.
• Communication Data: Records of correspondence between you and our team, including emails, chat messages, and meeting notes.
2. How We Use Your Information
We use the information we collect for the following purposes:
• Service Delivery: To provide AI engineering, custom software development, and consulting services as agreed upon in our engagements.
• Communication: To respond to inquiries, provide project updates, and send relevant information about our services.
• Improvement: To analyze usage patterns and improve our website, services, and internal processes.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
• Service Delivery: To provide AI engineering, custom software development, and consulting services as agreed upon in our engagements.
• Communication: To respond to inquiries, provide project updates, and send relevant information about our services.
• Improvement: To analyze usage patterns and improve our website, services, and internal processes.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Data Security
We implement industry-standard security measures to protect your information:
• All data transmissions are encrypted using TLS/SSL protocols.
• Access to personal and project data is restricted to authorized personnel on a need-to-know basis.
• We conduct regular security audits and vulnerability assessments of our infrastructure.
• Project data and source code are stored in access-controlled repositories with audit logging.
• We maintain incident response procedures for potential data breaches.
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest practical standards.
• All data transmissions are encrypted using TLS/SSL protocols.
• Access to personal and project data is restricted to authorized personnel on a need-to-know basis.
• We conduct regular security audits and vulnerability assessments of our infrastructure.
• Project data and source code are stored in access-controlled repositories with audit logging.
• We maintain incident response procedures for potential data breaches.
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest practical standards.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:
• Project Data: Retained for the duration of the engagement plus a reasonable period for support and warranty obligations.
• Communication Records: Retained for up to 3 years after the last interaction.
• Usage Data: Aggregated and anonymized data may be retained indefinitely for analytical purposes.
You may request deletion of your personal data at any time by contacting us.
• Project Data: Retained for the duration of the engagement plus a reasonable period for support and warranty obligations.
• Communication Records: Retained for up to 3 years after the last interaction.
• Usage Data: Aggregated and anonymized data may be retained indefinitely for analytical purposes.
You may request deletion of your personal data at any time by contacting us.
5. Third-Party Services
We may use third-party services in the course of our operations, including:
• Cloud Infrastructure Providers: AWS, Google Cloud, and other hosting services for application deployment.
• Analytics Tools: Website analytics services to understand usage patterns.
• Communication Platforms: Email, project management, and collaboration tools.
• Payment Processors: For handling billing and invoicing.
These third-party services have their own privacy policies. We encourage you to review them. We select partners that maintain appropriate data protection standards and enter into data processing agreements where required.
• Cloud Infrastructure Providers: AWS, Google Cloud, and other hosting services for application deployment.
• Analytics Tools: Website analytics services to understand usage patterns.
• Communication Platforms: Email, project management, and collaboration tools.
• Payment Processors: For handling billing and invoicing.
These third-party services have their own privacy policies. We encourage you to review them. We select partners that maintain appropriate data protection standards and enter into data processing agreements where required.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request transfer of your data to another service provider.
• Objection: Object to the processing of your data for certain purposes.
To exercise any of these rights, please contact us using the information provided below.
• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request transfer of your data to another service provider.
• Objection: Object to the processing of your data for certain purposes.
To exercise any of these rights, please contact us using the information provided below.
7. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. These include:
• Essential Cookies: Required for basic website functionality, such as theme preferences.
• Analytics Cookies: Help us understand how visitors interact with our website.
You can control cookie preferences through your browser settings.
• Essential Cookies: Required for basic website functionality, such as theme preferences.
• Analytics Cookies: Help us understand how visitors interact with our website.
You can control cookie preferences through your browser settings.
8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
• Email: [email protected]
• Company: BearPlex Technologies
• Website: bearplex.com
• Email: [email protected]
• Company: BearPlex Technologies
• Website: bearplex.com