AI & DataChatbase
Build AI chatbots from your own docs and data in minutes
Chatbase lets software teams build, deploy, and iterate on AI chatbots trained on their own content, whether that is documentation, support tickets, PDFs, or website pages. Product and support teams use it to deflect repetitive queries without standing up any custom infrastructure. The core problem it solves is the gap between raw knowledge base content and an interactive interface users actually engage with. Unlike generic LLM wrappers, Chatbase ties responses to your specific sources and surfaces citation links so answers stay grounded and auditable.
Chatbase is best suited for product managers, developer relations leads, and support engineering teams who own a knowledge base but lack bandwidth to build a custom RAG pipeline. The strongest adoption signal is teams currently answering the same 20 questions repeatedly across Slack, email, or a ticketing system.
20% off annual plans
Subject to partner eligibility criteria. Savings estimates reflect maximum potential value.
Chatbasein depth.
Custom knowledge ingestion
Upload PDFs, paste URLs, or connect Notion and Google Drive as source material. The bot stays in scope and cites the exact document it drew from.
Embeddable chat widget
Drop a script tag into any web property to surface the bot inline. No separate hosting or iframe gymnastics required.
Lead capture and handoff
Collect emails or route to human agents when the bot hits its confidence threshold. Handoff transcripts are passed with full context so agents are not starting blind.
Conversation analytics
Review unanswered queries and low-confidence sessions in the dashboard. This feedback loop pinpoints gaps in your documentation faster than support ticket tagging.
API and webhook access
Query the bot programmatically or push conversation events to your data warehouse. Integrates into existing CRM and ticketing workflows without manual export steps.
Chatbase connects natively to Notion, Google Drive, Slack, Zapier, and major helpdesk platforms including Intercom and Zendesk. It sits cleanly in stacks centered on Next.js or Webflow frontends and can push conversation data to any warehouse via webhook.
Commonuse cases.
Self-serve developer documentation assistant
Teams with extensive API docs embed a Chatbase bot alongside their reference pages so developers get precise answers without filing support requests. It reduces first-response load on developer relations without requiring any backend code.
Internal knowledge base for onboarding
HR and operations teams train a bot on policy documents, SOPs, and runbooks so new hires can ask questions without interrupting senior staff. The bot surfaces the relevant policy section and links directly to the source file.
Customer support deflection at scale
Support teams connect their help center articles and past resolved tickets to handle tier-one queries automatically. Unresolved conversations escalate to agents with a full transcript attached.
Three stepsto activate.
Check eligibility
Each partner maintains independent qualification criteria. We assess your profile and determine which offers you qualify for.
Schedule a briefing
Book a call with our partnerships team to discuss your stack requirements and walk through the activation process.
Activate credits
Once approved by the partner, credits are deployed to your account. Timelines vary by partner.
BearPlex maintains partnerships with leading technology providers to facilitate access to exclusive programs for our clients. All offers are subject to each partner's independent eligibility requirements, approval processes, and terms of service. Savings figures represent maximum potential value and may vary based on qualification, usage, and partner-specific criteria. BearPlex acts as a facilitation partner and does not guarantee approval or specific credit amounts. Offer availability and terms may change at the partner's discretion.
